PPME Enlisted Block 3 Practice Exam 2025 – Comprehensive Study Guide

Question: 1 / 400

Which of the following are stages of conflict resolution?

Observation, Avoidance, Feedback, Reassurance

Identification, Analysis, Negotiation, Resolution, Follow-up

The stages of conflict resolution encompass a systematic approach to addressing and resolving disputes effectively. The correct choice highlights a clear process involving Identification, Analysis, Negotiation, Resolution, and Follow-up.

Identification is the first step, where the parties recognize the existence of a conflict and articulate their perspectives. This is critical because an unacknowledged conflict cannot be addressed. Following this is Analysis, where the underlying issues, interests, and needs of each party are examined. This step is vital for understanding the root causes of the conflict.

Negotiation comes next, where the involved parties come together to discuss their differences and work towards finding a mutually acceptable solution. Effective negotiation requires communication skills and a willingness to compromise. The Resolution stage is where the final agreement is reached and implemented, solidifying the outcome of the negotiation process.

Finally, Follow-up ensures that the agreed-upon solution is functioning as intended and allows for any adjustments if necessary. This stage is essential to prevent the re-emergence of the conflict and to reinforce the solution's sustainability.

This structured framework stands in contrast to the other options, which either lack a clear process or include approaches that do not facilitate effective resolution of conflicts. Understanding and applying these stages can significantly enhance conflict management skills.

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Discussion, Ignoring, Blaming, Forgetting

Isolation, Support, Redirection, Resolution

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